1. Notify your return: Send us an email to contacto@coolligan.com stating the reason for the return and the order number.
2. Send us the product: Once confirmed, send the goods to our facilities at:
   Calle Muguet 6, 4C, 28044 Madrid.
3. Refund: Once the order has been received and checked that the product is in perfect condition, we will proceed to issue the refund via the same payment method used for the purchase.

You can make a return within a maximum period of 30 calendar days from the date of receipt of the order.

Items must be returned in perfect condition, in their original box or packaging, with complete tags and accessories.

• Bags and backpacks: must be returned intact, unworn, and with their original packaging and tags.
• Socks or headwear: returns will only be accepted if they are unworn and in their original packaging, with all their tags.

Yes, we do size and kit exchanges. Drop us an email at contacto@coolligan.com letting us know your order number, the kit and size you'd like to change to.

Our squad will walk you through the process via our delivery partner.

• Return postage costs are the responsibility of the supporter.
• Coolligan accepts no liability for customs charges, hold-ups, or local duties at the destination.
• It is the supporter's responsibility to check the condition of the delivery upon receipt.

• Items purchased in Coolligan physical club shops may be returned or exchanged at any Coolligan club shop within 30 days of the purchase date, upon presentation of a physical or electronic receipt.
• Items must be returned in perfect condition.
• You may request either a refund or a size or kit exchange.
• Online orders may also be returned to Coolligan physical club shops within the same 30-day window.
• If you return an item using a gift receipt, the amount will be refunded via a club shop credit card.

Items purchased in Coolligan club shops may be returned at any Coolligan club shop. Returns of items bought at Coolligan Concessions within El Corte Inglés or Airport Club Shops will not be accepted, nor vice versa.